BANK TRANSFERS AND MAILED CHECK PAYMENT TYPES:
If using our bank transfer or mailed check payment option, we will hold the seat(s) you have selected for 7 business days which allows you time to complete the transaction. Those that do not take care of payment within that timeframe risk losing the tour seats they have selected.
DEPOSIT REFUNDS:
All deposit payments made to us are non-refundable in any way, at any time, and for any reason.
Our Refund and Restrictions policy for deposits applies to ANY reason you are cancelling including force majeure and/or acts of God.
PAYMENT IN FULL REFUNDS:
Final payments are refundable at 100% of the final amount paid when canceling a tour within 30 days of the original purchase if canceling before January 1st in the same year as your tour. Final payments made after January 1st in the same year of your tour are refundable at 50% of the final amount paid until March 1st. Final payments made after March 1st in the same year as your tour are not eligible for a refund. Any refunds of the final payment will not include the original deposit made.
Our Refund and Restrictions policy for payments in full applies to ANY reason you are canceling, including force majeure and/or acts of God.
NON-PAYMENT OF DEPOSIT:
Those paying a deposit with a bank transfer or mailed check must make sure their payment arrives at our bank account or mailbox within 7 business days or your held seats will be lost. Those paying a deposit with a credit card with a failed payment from our credit card processor will not have a seat held at booking and must reach out to us to find a new payment method to hold their bookings.
NON-PAYMENT OF FINAL AMOUNT DUE:
Those who do not make their payment in full by the March 1st due date in the same year as their tour will lose their seat bookings canceled and any deposits made will be lost.
AGE LIMITS:
You agree that you are 18 years of age or older or are a legal guardian of a person(s) over the age of 16 years old if purchasing a tour(s) with us. If purchasing a tour for those you are a legal guardian of you agree to sign a minor’s indemnity clause with us to be able to tour with us. This will be provided to you and will need to be signed by the legal guardian accompanying the minor at our initial orientation meeting before your tour.
WAIVER:
By securing a tour with us you agree to sign our waiver and release of liability form in person upon meeting on your tour arrival date at our safety orientation meeting. A copy of this waiver can be furnished to you at your request to view beforehand if you desire but is subject to possible changes by the time you meet with us to sign in person.
MEDIA:
You agree that your purpose of joining this tour is for personal leisure only and that you are not using our tours to create “for hire” media projects of any kind. This means that you cannot do work on our tours for others or yourself for a monetary gain using our services including video work, documentaries, cinema, interviews for media or any media related projects of any kind. One acceptation to this would be still photographers working for themselves only, but any monetary gain media projects would still require you to review and sign our media policy and you must contact us to do so. Any violations of this could result in immediate elimination from the tours at any given point or locale during the tour. For those looking to work with us to create media projects please contact us as we have specific abilities to create personalized outings for these type of projects.